From finding your new home or childrens’ schools, to moving your pets, or helping with visas, and learning a new language – we can handle everything you could possibly imagine (and even the things you can’t). As each person and company is different, every relocation package we offer is individually tailored to the needs of our clients, taking nothing for granted.
Area orientation
Familiarizing yourself with the area: Public transport, shopping facilities, doctors, dentists, bank, post office, leisure facilities, domestic help – ensuring you settle into your new routine as quickly as possible.
Home search
Ensuring you find the ideal home for your needs: Inspections of available rental properties, assistance with lease negotiations and reports and the property handover process.
School search
Information about the education system and available options, introduction to appropriate schools, assistance with visits to the local schools and the enrolment process (where required).
Visa & immigration services
Help with the application process and documentation and forms, preparation and presentation of application with appropriate authority, notification when visa and/or work permit is issued.
Tenancy management
Management of tenancy issues, tailored to customers’ needs. This includes: Preparation of property condition report, verification of inventory, review of lease, handling of rent and payments, written notice to landlord, liaison with landlord regarding maintenance issues.
Departure services
Assistance with leaving a property, minimizing cost and effort. This service includes: Lease termination and security deposit/bond refund negotiations, written notice, disconnection of utilities, redirection of mail (if necessary) and coordination of cleaning services.
Intercultural & language training and assistance
Advice regarding social and cultural norms, language classes and sourcing of teachers and self-learning courses.
Settling in services
Connecting customers to basic amenities and services – utility connections and local registration e.g. banks, doctors
Family and partner support
Introduction to expatriate networking clubs and groups, assistance with all required expatriate registrations.
Free Visual Volume Assessment at home and shipping consultation
Professional export packing of household goods and personal effects
Full shipping services by sea, land and air with a complete door to door service
Assistance with all export documentation and local customs regulations at destination
Comprehensive Marine Insurance